Welcome to the Toronto Western Family Health Team Quality Committee! Our team is dedicated to improving the quality of primary care services for you and your loved ones. We believe that everyone deserves access to excellent healthcare, and we work tirelessly to ensure that your experience with us is the best it can be.
Our committee is made up of a group of passionate individuals, including healthcare providers and administrators. We come together to make positive changes in how we deliver care to you, our patients.
What We Do
We prioritize your needs and concerns
We understand that navigating the healthcare system can sometimes be challenging, and we want to make it as seamless as possible for you.
Our goal is to provide you with timely, effective, and patient-centered care.
We constantly evaluate and assess the services we provide
We gather data, review patient feedback, and analyze our processes to identify areas for improvement.
We look at things like appointment wait times, communication between healthcare providers, and access to necessary resources.
By doing so, we can pinpoint areas where we can enhance your experience.
We identify opportunities for improvement and develop and implement strategies to address them
This may involve streamlining administrative processes, enhancing communication channels, or introducing new technologies to improve efficiency.
We also collaborate with our healthcare providers to ensure they have the resources and support they need to deliver exceptional care.
We continuously monitor the impact of our changes and assess their effectiveness
We want to ensure that the improvements we make are truly benefiting our patients and making a positive difference in their lives.
If we find that something isn't working as intended, we go back to the drawing board and make the necessary adjustments.
At the heart of everything we do is our commitment to you, our patients. We believe that by focusing on quality improvement, we can provide you with the care you deserve. We strive to create a healthcare environment where you feel heard, respected, and empowered to take control of your health.
We are proud to be part of the Toronto Western Family Health Team, and we invite you to join us on this journey towards better healthcare. Your feedback and input are invaluable to us, so please don't hesitate to reach out with any suggestions or concerns.
Quality Improvement Plan 2024/ 2025
The Toronto Western Family Health Team (TWFHT) is dedicated to enhancing access and flow within its healthcare services while simultaneously addressing administrative burden. Initiatives over the past year have significantly improved access to care and patient flow.
Please take a look at the attachment below for our 2024/ 2025 Quality Improvement Plan.
Attachment (click to download):
Quality Improvement Plan 2024-25.pdf